Refund Policy

Effective Date: 01.12.2024

At hakanaslan.space , we are committed to providing high-quality online courses. Due to the digital nature of our products, we have established the following refund policy to ensure clarity and fairness.

1. General Refund Policy

All sales of digital courses are final. Once you have purchased and accessed the course content, no refunds will be issued. By completing a purchase, you agree to this policy.

2. Exceptional Circumstances for Refunds

While our general policy is no refunds, we may consider refund requests under the following exceptional circumstances:

Duplicate Purchase: If you accidentally purchased the same course more than once.
Technical Issues: If you are unable to access the course due to technical issues on our end that cannot be resolved.
Course Access Error: If the course was not delivered or made available as promised, and the issue cannot be rectified.

In these cases, please contact us at [Contact Email] within [7-14 days] of the purchase date with the following details:

Proof of purchase (transaction ID, receipt)
A detailed explanation of the issue

We will review your request and respond within [5-7 business days].

3. Refund Process

If your refund request is approved, the amount will be refunded to the original payment method used for the purchase. Refunds may take 5-10 business days to appear, depending on your payment provider.

4. Non-Refundable Circumstances

Refunds will not be issued under the following conditions:

Change of mind after purchase
Failure to complete the course due to personal reasons (e.g., time constraints, loss of interest)
Inability to achieve desired results or outcomes from the course

5. Contact Us

If you have any questions about our Refund Policy or wish to submit a refund request, please contact us at:

Contact Form

Hakan Aslan

Chatbot Developer & Conversation Designer

Refund Policy

Hakan Aslan

Chatbot Developer & Conversation Designer

Refund Policy

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